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    Frequently Asked Questions

    • What position does ALD Merrion Fleet hold within the Irish fleet management market?

      We are one of Ireland's largest fleet management companies managing over 6,000 vehicles at present. We are a wholly owned subsidiary of ALD Automotive, the leasing division of Société General Bank. ALD are Europe’s largest leasing company with in excess of 1.4 million vehicles under management.

    • Does ALD Merrion Fleet only operate in Ireland?

      While ALD Merrion Fleet’s primary focus in on the island of Ireland, as part of ALD we supply 42 countries throughout Europe. This allows us to offer the same level high level of service throughout Europe as we do in Ireland.

    • What size does our fleet have to be for ALD Merrion Fleet to manage it?

      We consider any fleet from a single vehicle upwards as a valuable customer. We have invested heavily in our process and people to ensure that we offer a consistently high level of service regardless of the number of vehicles both passenger and commercial.

    • Do you supply commercial vehicles as well as passenger vehicles?

      As we are not owned by a manufacturer so we are uniquely positioned to offer any make or model in passenger vehicle and any commercial vehicle up to a maximum size of 3.5 tonnes.

    • What are the core responsibilities of my dedicated account manager?

      Your dedicated account manager will look after everything you need to keep your fleet on the road including:

      • Advice on the best fleet policy for your needs - what make up of vehicles, finance package, etc.
      • Co-ordination of your vehicle renewal process in accordance with your company car policy.
      • Annual driver surveys to measure your driver's satisfaction with the ALD Merrion Fleet service.
      • Your account manager will pro-actively manage the business relationship between you and ALD Merrion Fleet and will hold regular review meetings to keep you updated on developments.

    • What are the core responsibilities of the driver services department?

      The driver services department is responsible for pro-active vehicle maintenance, including:

      • Servicing and maintenance
      • Tyre repairs and replacements
      • Road tax renewal
      • Fuel management
      • 24 hour breakdown recovery
      • Accident management
      • Replacement vehicles

    • What is Fleet Management?

      Fleet Management is a complete vehicle management service that enables companies to cut down on paperwork, administration time, and capital expenditure while at the same time maximising your vehicle fleet's productivity. With ALD Merrion Fleet, you can outsource to us the management of a single vehicle, right up to multi-vehicle fleets, including both passenger and commercial freeing up time and resources to focus on your business.

    • What are the benefits of outsourcing our fleet management to ALD Merrion Fleet?

      There are many benefits, mostly cost and time savings, but also peace of mind. You benefit from the purchasing power that ALD Merrion Fleet negotiates and passes directly on to our clients. All motoring costs are amalgamated into one monthly invoice and accompanied by a detailed cost analysis by our motoring experts Your drivers are no longer distracted by maintaining or sourcing their own vehicles and motoring costs are no longer processed through expenses which makes it easier to manage and budget costs. Because vehicles are our business, we are at the forefront of driver safety developments, new vehicle specifications, and as a client of ALD Merrion Fleet you can be assured that every vehicle in your fleet is the best suited for your requirements which leaves you free to concentrate on growing your business.

    • So if I want to source new vehicles. What are my options?

      You can choose between:

      • Contract Hire Lease Agreement
      • Finance Lease Agreement
      • Rental Vehicle
      • Straight Purchase

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